FAQs

Frequently Asked Questions About Tour Packages
from Siliguri

Planning a trip comes with questions. Here are clear answers about tour packages, permits, hotels, transport, pricing and travel planning from Siliguri.

  1. How do I book a tour?

    Call or WhatsApp us. We share plan, confirm with advance.
  2. How early should I book?

    At least 2–4 weeks before travel, especially in peak season.
  3. Is Advance Payment Required?

    Yes, 30% to confirm booking.
  4. Can I Customize My Itinerary?

    Yes. You can modify until you’re satisfied.
  5. Do You Offer Last-Minute Bookings?

    Limited. Depends on hotel and permit availability.

  1. What Is Included in the Tour Package?

    Hotels, transport, and sightseeing as per itinerary.
  2. Are There Any Hidden Charges?

    No. Everything is explained clearly before booking.
  3. Can Package Prices Change After Booking?

    No, unless you request changes.

  1. Which ID Cards Are Valid for Travel Permits?

    Only Voter ID or Passport.
  2. Do I Need Permits for Sikkim or Bhutan?

    Yes. We arrange all required permits.
  3. What Is the Sustainable Development Fee (SDF) for Bhutan?

    ₹1,200 per night.
  4. Can Solo Travelers Visit North Sikkim?

    Minimum two people required.

  1. What Is the Best Time to Visit Sikkim or Darjeeling?

    March–June & Oct–Dec.
  2. Do I Need Permits for Certain Destinations?

    Yes. Permits are required for Nathuala Pass tour in Sikkim and depends on specific destinations
  3. Is Snow Guaranteed During My Trip?

    No. Snow is not guaranteed but winter months are best time feasible
  4. Is It Safe to Travel in Northeast India?

    Yes. We make sure each travel stays safe and enjoy the journey.

  1. What Type of Hotels Do You Provide?

    Budget freindly to premium hotels and homestays are available.
  2. Are Vehicles Private or Shared?

    We prefer providing Private Vehicels for better accomadation for family tours.
  3. Are Your Drivers Experienced for Hill Routes?

    Yes. Our drivers are Local and Experienced for the hill routes.

  1. Will I Receive Support During My Journey?

    Yes. Our 24/7 travel support is availabe beyond booking.
  2. What Happens If Something Goes Wrong During the Trip?

    We handle the situation immediately with our 6+ years of experienced team in travel.

  1. Can I Cancel My Booking?

    Yes, charges apply depending on how early the cancellation is appealed.
  2. How Long Does the Refund Process Take?

    7–15 days and in special cases it moves to 30 days.

  1. Are These Tour Packages Suitable for Families and Children?

    Yes. We are known for family with children tours with comfort and around the clock support.
  2. Can Senior Citizens Travel on These Tours?

    Yes with care and support.

  1. Sikkim Tour Package Cost from Siliguri?

    Sikkim tour package prices vary based on duration, hotel category, destinations and travel season. In general, the cost is Rs.8000–Rs.12000 per person.
  2. How Many Days Are Enough for Darjeeling and Sikkim?

    A combined Darjeeling and Sikkim trip is best enjoyed in 9 Nights 10 Days for a comfortable experience.
  3. Which Documents Are Required for Bhutan Travel?

    Indian citizens need a valid Voter ID card or Passport for Bhutan travel.
  4. Can I Start My Tour from NJP or Bagdogra Airport?

    Yes. We provide pickup and drop services from both NJP Railway Station and Bagdogra Airport.
  5. Do Au Cloud Tours Arranges Hotel, Taxi and Permit Together?

    Yes, we can arrange hotels, transport, permits and sightseeing as part of a complete travel package.

Still Need Help Planning Your Trip?


Every trip is different.

Call or WhatsApp us on +91 9733330531 and our team will guide you based on your destination, travel dates and requirements.